IT Consultant

IT Consultant is a professional who provides advice and recommendations related to information systems and technology to companies or organizations. Their main task is to help clients design, implement, and manage technology solutions that can improve operational efficiency and support business goals.

• Identify client needs, analyze existing business processes, and design appropriate technology solutions to improve operational efficiency and effectiveness.
• Lead or support the process of implementing designed IT solutions, testing, user training, and ensuring that the solution is well integrated within the organization.
• Managing IT projects, including monitoring budget, schedule, and conducting post-implementation evaluations to ensure the implemented solution meets the client's business needs and objectives.

IT Support

IT Support is a technician in an organization or company who is responsible for the installation, evaluation and improvement of three main objects, namely computers, software and development of network systems.

• Troubleshooting: IT Support is responsible for diagnosing and fixing technical problems encountered by users. This includes hardware, software, network, and operating system issues..
• User Support: Providing assistance to users in using devices and software. This can include training, answering questions, and providing guidance so that users can use the technology effectively.
• System Maintenance and Management: Performing routine maintenance on hardware and software, including system updates, data backups, and network monitoring to ensure that all systems are running properly and securely..

Bachelor of System Indformation

Grade: First class distinction.

Higher Secondary School

Grade: First class distinction.